Delete your Gaffon data

You can request deletion of any data Gaffon holds about you, at any time, free of charge.

How to request data deletion

  1. Email us at support@gaffon.com with the subject line "Data deletion request".
  2. In the body, tell us roughly when and from where you used Gaffon (approximate date range and country is enough — we don't need precise details).
  3. We will confirm receipt within two business days and complete the deletion within thirty days, in line with GDPR Article 17.

What gets deleted

  • Anonymous engagement events tied to your device's IP range (taps on the "like", "share", and "view" buttons inside the app), retained on our servers solely to power property-popularity rankings.
  • Server access logs (IP address, user-agent, requested URL, timestamp) for the period you request.

What stays (and why)

  • Property listings are aggregated from public real-estate sources and are not linked to any individual user; they will continue to be shown.
  • Aggregate, anonymised statistics (e.g. total listing views by region) where individual contributions cannot be re-identified.
  • Records we are legally required to keep, such as fraud-prevention or security-incident logs, for the minimum statutory retention period.

Data stored on your device

Your saved-properties (favourites) list lives only on your phone — in the iOS / Android app it's stored in system preferences, and in the website it lives in your browser's local storage. Gaffon cannot delete this remotely because it never leaves your device.

To wipe it, do one of the following:

  • iOS app: delete the app (Settings → General → iPhone Storage → Gaffon → Delete App), or open the app and individually un-favourite each property.
  • Android app: Settings → Apps → Gaffon → Storage → Clear data, or uninstall the app.
  • Website: in your browser's settings, clear site data for gaffon.com.

Contact

Any questions: support@gaffon.com. See also our Privacy Policy and Support page.